PRIVACY POLICY

Effective Date: June 1, 2026

Last Updated: June 1, 2026

This Privacy Policy describes how HDX Bridges LLC (“we”, “us”, “our”) collects, uses, maintains, and protects your personal information when you visit our website at hdxbridges.com (the “Site”), purchase our WordPress plugins and software extensions, or interact with our customer support teams.

We are a United States entity operating in accordance with US federal and state data privacy regulations. By purchasing our products or utilizing our Site, you consent to the data practices outlined in this policy.

  1. INFORMATION WE COLLECT

We limit our data collection to the minimum information necessary to safely deliver software licenses, process automated plugin updates, and provide high-quality technical support.

  1. Information You Provide to Us Directly:

Contact Information: Your name and email address when you open a support email ticket, register an account, or complete a software purchase.

Support Communications: Content, error logs, screenshots, or system details you explicitly share with us when emailing support@hdxbridges.com for technical assistance.

  1. Information Collected Automatically via Plugin Activation:

License Validation Data: When you activate an HDX Bridges software license key inside your WordPress administrative panel, our licensing servers securely capture your website’s domain URL, active plugin version, and active WordPress core version. This is strictly utilized to authenticate your monthly subscription and safely deliver automated background updates.

  1. Information Handled Independently by Our Merchant of Record:

Financial & Billing Data: We do not collect, view, or store credit card numbers, bank routing numbers, or complete billing addresses on our servers. All financial checkout procedures are handled securely by Paddle.com, our authorized Merchant of Record. Paddle encrypts your payment data via their secure JavaScript overlay infrastructure. Paddle shares only your name, email address, transaction ID, and country/state of origin with us to verify your active license.

  1. HOW WE USE YOUR INFORMATION

We use the collected information for specific, legally permissible business operations:

To fulfill software delivery, administer monthly subscription renewals, and manage active license keys.

To diagnose server conflicts, patch security bugs, and deliver one-click technical updates directly to your WordPress dashboard.

To communicate important administrative notices, including subscription payment alerts or material updates to our Terms of Service.

To defend our intellectual property rights against software piracy, unauthorized license key leaks, or automated scraping infrastructure.

  1. SHARING AND DISCLOSURE OF DATA

We do not sell, rent, lease, or trade your personal information or email lists to third parties for marketing purposes. Your information is shared only under the following strict parameters:

Authorized Service Providers: We may share data with trusted cloud infrastructure partners (such as secure web hosting servers, licensing systems, and email delivery networks) who process operations strictly on our behalf under confidentiality covenants.

Our Merchant of Record: Transaction parameters are coordinated continuously with Paddle.com to manage global consumer tax compliance, processing disputes, and refund validation.

Legal Compliance: We reserve the right to disclose personal data if required to do so by United States federal or state law, or in response to a valid subpoena or court order issued by a court of competent jurisdiction located in Dakota County, Minnesota.

  1. DATA SECURITY AND STORAGE

HDX Bridges LLC implements industry-standard physical, electronic, and managerial security procedures to protect your information from unauthorized access, loss, or alteration. While no digital transmission is 100% secure, we utilize Secure Sockets Layer (SSL) encryption across our entire Site environment and maintain strict internal firewall standards on our database registries.

  1. UNITED STATES STATE-LEVEL PRIVACY RIGHTS

Depending on your US state of residence (such as California, Virginia, Colorado, Connecticut, Utah, or Texas), you may possess specific statutory rights regarding your personal data.

Our Commitment to All US Residents:

Right to Know / Access: You have the right to request a summary of what personal information we hold about you (typically limited to your email, name, and license activity).

Right to Delete: You have the right to request that we permanently delete your personal records from our active databases. Please note that requesting complete record deletion will permanently invalidate any active plugin license keys and cut off support access.

“Do Not Sell My Info”: We explicitly confirm that we do not engage in the sale or commercial sharing of user records or consumer data profiles.

To exercise any of these state-level rights, please contact us directly at support@hdxbridges.com with the subject line “State Privacy Rights Request.”

  1. CHILDREN’S ONLINE PRIVACY PROTECTION (COPPA)

Our website, plugins, and software extensions are directed exclusively to business professionals, developers, and adults. We do not knowingly target or collect personal information from individuals under the age of thirteen (13) in compliance with the Children’s Online Privacy Protection Act (COPPA). If we discover a minor has inadvertently provided us with identification records, we will systematically delete those assets immediately.

  1. INTERNATIONAL VISITORS (GDPR COMPLIANCE)

While HDX Bridges LLC is a United States entity operating under US law, we recognize that our WordPress plugins are distributed globally via the internet. If you are accessing our Site or utilizing our products from the European Union (EU) or United Kingdom (UK), please note:

Your data is transferred out of your regional zone and stored securely on servers located inside the United States.

We act as the Data Controller for your billing setup and account parameters, while processing your transaction securely via Paddle.com using standard contract clauses.

You retain the right to access, rectify, or request the deletion of your data via support@hdxbridges.com.

  1. CHANGES TO THIS PRIVACY POLICY

HDX Bridges LLC reserves the right to modify or adjust this Privacy Policy page at any time without prior universal consent. When adjustments are finalized, we will update the “Last Updated” timestamp at the apex of this document. Material changes affecting active subscribers may be broadcasted directly via email notification. Your continued use of our plugins or Site following an update implies formal acknowledgment of the revised practices.

  1. CONTACT INFORMATION

If you have any questions, clarifications, or complaints regarding this Privacy Policy or our security procedures, please contact our administrative desk:

HDX Bridges LLC

Owatonna, Minnesota, United States

Email and Support Inquiries: support@hdxbridges.com